Customer portal

A customer portal for your travel agency

Give every customer their own trusted environment with your logo and colours. They follow their trip, documents and payments themselves — without having to message you every time.

30 days free · no payment card needed · personal onboarding

The same questions all day

Without a portal, every question lands with you — often more than once, often after hours.

"Did my payment arrive?"

Questions about payments and instalments keep coming in, while a customer could simply see it themselves.

Documents back and forth

Passports and confirmations disappear into chat history. Customers lose them and ask again.

Unease before departure

Without a clear overview customers feel unsure about their trip — and you notice it on your phone.

A portal that builds trust

The portal carries your brand, not ours. Your customer only sees your agency.

Your logo and colours

White-labelled, so the portal feels like a natural part of your own agency.

Trip and packing list

Customers see their trip details, a packing list and what still needs doing — calm and clear.

Documents and payments

Passport status, invoices and outstanding instalments in one place, always easy to find.

Ask questions, even anonymously

Customers can ask their questions in the portal — sensitive ones anonymously if they wish.

Frequently asked questions

Does each agency get its own customer portal?

Yes. Each agency gets a white-label portal with its own logo and colours, so customers only see your brand.

What do customers see in the portal?

Their trip, packing list, passport status, invoices and outstanding payments. They can also ask questions there.

Do customers need to remember a password?

Customers sign in simply with a personal link and stay signed in afterwards — no password hassle.

Is the portal secure?

Yes. Data is stored in the EU, passport scans are encrypted and sensitive actions are logged.

Fewer questions, more calm

Give your customers a portal that builds trust. Try it free for 30 days.

30 days free · no payment card needed · personal onboarding

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